POWER LEARNING SOLUTIONS
  • Home
  • About
    • About Rob Power >
      • Meet Rob Power
      • CV
      • Professional Dossier >
        • Cover Letter and CV
        • Portfolio Highlights
        • Research Background
        • Teaching and Instructional Design
        • Service Statement
      • Leadership and Project Management
      • Other Credentials
      • Artist Gallery
    • About Us
    • Consulting
    • In the News
    • Social Media >
      • LinkedIn
      • Twitter
      • YouTube
    • Contact Us
  • Publications
    • Academic Publications
    • Blog
    • Books >
      • AI for Seamless Education
      • The ALT Text
      • Blended Langauge Learning: Evidence-Based Trends and Applications
      • eLearning Essentials 2020
      • Everyday ID
      • Handbook of Mobile Teaching and Learning (2nd Edition)
      • IAmLearning
      • ID and Tech for Rapid Change
      • ID and Tech Vol 2
      • ID and Tech Vol 3
      • Inclusive Peer Learning & Augmented Reality in Higher Education
      • Mobile and ubiquitous learning: An international handbook
      • Operating System Fundamentals
      • Seamless Learning in Higher Education
      • Seamless Learning in Higher Educaton vol 2
      • Technology and the Curriculum: Summer 2018
      • Technology and the Curriculum: Summer 2019
      • Technology and the Curriculum: Summer 2022
      • Technology and the Curriculum: Summer 2023
      • Thriving Online: A Guide for Busy Educators
      • Fiction
    • Conference Presentations
    • Power Learning Daily News
  • Courses
    • Higher Education
    • K12
    • Open Courses
    • Professional Development
    • Digital Accessibility Webinar
  • Research
    • Alternate Pathways
    • Chat-T
    • CSAM
    • IRN-ISSE
    • mTSES
    • PETL
    • Online Learning During COVID-19
    • Student Co-Creation of OER
  • Resources
    • Augmented Reality
    • BOPPPS-IT 2.0
    • CNIE
    • Digital Accessibility
    • IAmLearn
    • IABL
    • ID Resources
    • Interactive RLOs
    • mLearn Conference Series
    • mLearn 2013
    • mLearning Vodcasts
    • Videos
    • YouTube
    • WebQuests
    • Portal

A Glitch in the (Teams) Matrix (troubleshooting a new Teams audio glitch)

3/7/2023

0 Comments

 
Picture
​I recently ran into an issue during a Microsoft Teams meeting, and did some digging afterwards to troubleshoot. The problem was that I could not hear any sound through my wireless headset during the meeting, while using a custom audio configuration that had previously worked flawlessly (a Logitech USB webcam, Blue Snowball external microphone, and a SkullCandy Hesh 2 Bluetooth headset). 

It seems that Microsoft has made some changes to both Teams and Windows that now prevent anyone from using both a Bluetooth headset and an external microphone during Teams meetings. Windows detects a Bluetooth headset with a built-in microphone as telephone device – which means that Teams will want to use it as an all-in-one device and will prevent you from hearing sound once you turn on your external microphone. Previously, you were able to prevent this by turning off the “telephony” service for your headset (under the device properties) – but Microsoft has now removed the ability to access that tab and turn off that service in the latest builds of Windows 11.
I played around with my system, and determined that this issue does not impact other online meeting platforms such as Zoom, Google Meet, or Skype – just Teams.

TLDR: If you encounter an issue with not being able to hear sound during a Teams meeting, it may be that you are trying to use a wireless headset and an external microphone at the same time – and you are no longer able to do that!
0 Comments
    Power Learning Solutions: The Power to Access the World

    Author

    Rob Power, EdD, is an Assistant Professor of Education, an instructional developer, and educational technology, mLearning, and open, blended, and distributed learning specialist.
    More About Rob...

    Recent  Posts

    Categories

    All
    APA Formatting
    Augmented Reality
    Digital Accessibility
    EBooks
    EdTech
    Instructional Design
    Instructional Videos
    Learning Theoriies
    Mobile Learning
    Online Learning
    Open Access Resources

    Archives

    February 2025
    September 2024
    June 2024
    February 2024
    December 2023
    June 2023
    May 2023
    April 2023
    March 2023
    February 2023
    June 2022
    February 2022
    April 2021
    February 2021
    September 2020
    March 2020
    February 2020
    October 2019
    February 2019
    January 2019
    November 2018
    July 2018
    June 2018

    Older Posts from the xPat_Letters Blog

    RSS Feed

Proudly powered by Weebly
  • Home
  • About
    • About Rob Power >
      • Meet Rob Power
      • CV
      • Professional Dossier >
        • Cover Letter and CV
        • Portfolio Highlights
        • Research Background
        • Teaching and Instructional Design
        • Service Statement
      • Leadership and Project Management
      • Other Credentials
      • Artist Gallery
    • About Us
    • Consulting
    • In the News
    • Social Media >
      • LinkedIn
      • Twitter
      • YouTube
    • Contact Us
  • Publications
    • Academic Publications
    • Blog
    • Books >
      • AI for Seamless Education
      • The ALT Text
      • Blended Langauge Learning: Evidence-Based Trends and Applications
      • eLearning Essentials 2020
      • Everyday ID
      • Handbook of Mobile Teaching and Learning (2nd Edition)
      • IAmLearning
      • ID and Tech for Rapid Change
      • ID and Tech Vol 2
      • ID and Tech Vol 3
      • Inclusive Peer Learning & Augmented Reality in Higher Education
      • Mobile and ubiquitous learning: An international handbook
      • Operating System Fundamentals
      • Seamless Learning in Higher Education
      • Seamless Learning in Higher Educaton vol 2
      • Technology and the Curriculum: Summer 2018
      • Technology and the Curriculum: Summer 2019
      • Technology and the Curriculum: Summer 2022
      • Technology and the Curriculum: Summer 2023
      • Thriving Online: A Guide for Busy Educators
      • Fiction
    • Conference Presentations
    • Power Learning Daily News
  • Courses
    • Higher Education
    • K12
    • Open Courses
    • Professional Development
    • Digital Accessibility Webinar
  • Research
    • Alternate Pathways
    • Chat-T
    • CSAM
    • IRN-ISSE
    • mTSES
    • PETL
    • Online Learning During COVID-19
    • Student Co-Creation of OER
  • Resources
    • Augmented Reality
    • BOPPPS-IT 2.0
    • CNIE
    • Digital Accessibility
    • IAmLearn
    • IABL
    • ID Resources
    • Interactive RLOs
    • mLearn Conference Series
    • mLearn 2013
    • mLearning Vodcasts
    • Videos
    • YouTube
    • WebQuests
    • Portal